The overall structure of work has changed over the years due to the digital transformation. It’s become even more necessary for employers to consider having work done remotely, because of the COVID-19 pandemic. A staggering 83% of employees in a survey conducted by PriceWaterhouseCoopers are open to working from home post lockdown, and would like to improve their work-life balance. However, employers are a bit hesitant to say bye to their workers due to the many challenges associated with working remotely. If ensuring that work is done even without supervision is a cause of worry for you, these tips will help you get the most out of your current team and boost their productivity.
Improve your communication
Communicating the big picture for your business to your team might not be enough. So, go ahead and plan way ahead of time and break it down into smaller actionable bits that they can be more conversant with. Understand that right now, they are more concerned about their lives and so bossing them around is not going to work. Face-to-face communication platforms like Microsoft Teams and the Zoom can be downloaded and used, so everyone on the team is on the same page.
Provide good technical support
Nothing makes an employee more disgruntled than an employer making demands they have not equipped the team for. So, ensure they have adequate devices and IT support on hand to fix issues that could frustrate them and hinder work progress. You can use a company like Netstar as they are experienced in providing IT support for remote teams.
Be a team player too
It doesn’t matter that you are the boss. Understand that the overall remote experience for them is as new and different to them as it is to you. So assure them that you’re open to navigating it with them. Sometimes, you’ll need a team management aid like Teamwork that will help you set realistic goals for your team members (considering their strengths and weaknesses too) and help you keep track of them. Other times, you’ll need to use a human touch to inspire them so that the team can achieve more as well. This will serve as a big motivator and is likely to increase their loyalty. Remember that everyone likes to feel appreciated, so don’t hesitate to play nice when you need to.
Surprise them with a bonus
Find a way to thank your team for keeping it and your business together. Factor rewarding your team into your budget because money is one of the biggest motivators for employees. Even if they see that you are the most supportive boss ever, they wouldn’t be truly satisfied until you put your money where your mouth is. That’s not because they are disloyal or lazy, that’s what they need at the end of the day and is probably the reason they sought work in the first place.
Working together to deliver client expectations is the most important goal for you to achieve as a supervisor, and getting your team to work with you, no matter the circumstances, will keep customers satisfied and bring new ones your way.